F.A.Qs
Frequently Asked Questions (FAQs)
1. What personal information does Zapglo collect?
We collect information directly from you, such as contact details, order information, account details, and customer support communications. We also gather data automatically about your usage, like device information and IP address, and may receive data from third-party services.
2. How can I find out how much for shipping charges?
Please read our shipping policy page for more info.
We use your information to fulfill orders, provide customer support, improve our services, and communicate with you. We may also use it for marketing, security, and fraud prevention.
3. Does Zapglo share my information with third parties?
Yes, we share information with trusted third parties, such as payment processors, service providers, marketing partners, and in cases required by law or in business transactions (like mergers).
4. What are Cookies, and how does Zapglo use them?
Cookies are small data files stored on your device to help us improve your experience on our Site. We use them to remember your preferences, analyze usage, and enhance website functionality. You can control Cookies through your browser settings, though blocking them may impact your experience.
5. How can I access or delete my personal information?
You can request access to, correction of, or deletion of your personal information by contacting us at support@zapglo.com. We will handle your request as per applicable laws and regulations.
6. How does Zapglo protect my information?
We take various security measures to protect your data. However, it is essential to keep your account credentials safe and notify us immediately if you suspect any unauthorized access to your account.
7. How will I know if this Privacy Policy changes?
We may update our Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The "Last updated" date at the top of the policy will indicate when changes were made.
8. How can I contact Zapglo with further questions?
If you have any additional questions or need further assistance regarding our Privacy Policy, please reach out to us at:
- Phone: +1 (616) 314-2579
- Email: support@zapglo.com
- Address: 1812 Sam Rittenberg Blvd UNIT 13, Charleston, SC 29407, United States